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- #HOW TO CONTACT AVAST CUSTOMER SERVICE HOW TO#
- #HOW TO CONTACT AVAST CUSTOMER SERVICE INSTALL#
- #HOW TO CONTACT AVAST CUSTOMER SERVICE DRIVERS#
- #HOW TO CONTACT AVAST CUSTOMER SERVICE UPDATE#
- #HOW TO CONTACT AVAST CUSTOMER SERVICE MANUAL#
NO, you can NOT talk to ANYBODY US-based or a Native English speaker (UK, CA, NZ, I'll even take AU ?) by phone or e-mail!!! It started with 2 simple questions to the "Technical" department: "Hi, I have Avast VPN on 3 different devices, and 1/- I have noticed I can't use Netflix, Prime, or Skype unless I turn it off. Yes, they are very calm and polite (I'd rather you get more excited but understand what I'm saying!!) - Yes, they do have very unbelievable American names. > 7 people on the phone > 0 problem solved The main problem? Nobody understands what you're saying! Seriously! The depth of their inability to comprehend your words is unfathomable!! - Yes, they based outside of the US (India?) - No, their accent is not *that* thick (although you need them to repeat themselves many times), and their vocabulary is quite good (they *seem* fluent, with a bad accent). > 2 phone calls, 1h32minutes and 56minutes. ridiculous and insane! Long post - targeting AVAST customers, hypothetical future customers and anybody in charge in that Company, because Avast offered no way of resolving this Customer Service issue!! ************************************** I just had the weirdest, craziest, most frustrating Customer "Service" experience with Avast Software. WHERE ARE MY REFUNDS - AVAST ARE CROOKS!Īfter years of Subscriptions for several products, this is the so-called "Support" I got from their Customer Service. I have been promised my refunds would be in my bank within 2 working days - THEY WEREN'T. As you can see from their badly worded reply below - they provide platitudes & give the impression they want to help but their call centre staff are liars and just want to get you off the phone. What a dreadful service - I will be removing all Avast products from our computers and will never use their products again. I still haven't received my refunds 3 weeks after buying them. They had lied to me and then demanded a multitude of documentary evidence to prove that I had closed the disputed purchases with Paypal. Repeated calls and e-mails to their customer service (who speak very poor English, difficult to understand and have very quiet microphones so they can't be heard very well) resulted in e-mails stating that the refunds had been made - THEY HAD NOT. I immediately contacted Avast to let them know and disputed the purchases with Paypal. Unfortunately I also accidentally purchased their 'AntiTrack Premium' at the same time.
#HOW TO CONTACT AVAST CUSTOMER SERVICE DRIVERS#
I purchased Avast's Driver Updater software (through Paypal) which tried to replace current drivers with more up to date versions that were NOT COMPATIBLE with my computer. You can find its number from a popular online directory of the U.SA and Canada called the GetHuman Help.Dreadful - go somewhere else for your softwareĪbsolutely abysmal software and customer service. In case of emergency or need of any further information, you can also stay tuned with the Avast Customer Service.
#HOW TO CONTACT AVAST CUSTOMER SERVICE UPDATE#
Also you can easily update Avast Antivirusafter reading this article.
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Now, if you still have any doubt or issues that need to be resolved you can try to follow the above steps and try to fix it. You can read this article and learn about the various ways of doing it. Update Avast Antivirus These are the various steps of updating the Avast Antivirus.
#HOW TO CONTACT AVAST CUSTOMER SERVICE MANUAL#
#HOW TO CONTACT AVAST CUSTOMER SERVICE INSTALL#
It is important to install a reliable Antivirus like Avast. So, the Antivirus basically is a lifeline that is given to our gadgets. Imagine a situation, when you have a presentation n your office and you could not open the file you want, it’s all because of the virus.
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If you do not have an antivirus, all your files and documents are unsafe.
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The need of Antivirus is so urgent because it protects our computer or laptops from getting affected by the viruses.
#HOW TO CONTACT AVAST CUSTOMER SERVICE HOW TO#
How To Update Avast Antivirus? Steps To Follow ĪvastAntivrus We all know the importance and the role of Antivrus.